Queen Elizabeth 2 Hotel, managed by Accor, has announced the appointment of Shaileen Jiwa as its new General Manager.

With more than two decades of global hospitality experience and a strong track record in operational excellence and people-centric leadership, Shaileen will lead the hotel’s next growth chapter as one of Dubai’s most iconic heritage destinations.

Mark Sawkins, Vice President Operations, IMET, Sofitel Legend, Sofitel, MGallery & Emblems at Accor, commented: “We are delighted to welcome Shaileen to this landmark property.

“Her rich international experience and dedication to excellence make her the perfect fit to lead the Queen Elizabeth 2 into its next phase.

“As we continue to reimagine this iconic ship for today’s travellers, her leadership will be instrumental in shaping guest experiences that honour the vessel’s storied past while embracing its future potential.”

Prior to joining the Queen Elizabeth 2, Shaileen was General Manager at MGallery Gem Forest Nairobi. Her career spans senior leadership roles at world-class properties, including Tribe and Trademark Hotels in Nairobi, the iconic Drake Hotel, and Canada’s first Canopy by Hilton in Toronto.

She is known for her dynamic leadership style, strategic vision, and ability to create unforgettable guest experiences, earning her a reputation for achieving results and fostering high-performing, inclusive teams.